That North Bay Village Complainer!

North Bay Village did you shop at Food Giant Supermarket? How was your experience with the products you purchased? This supermarket was headed for bankruptcy one way or another; recall?  Their management probably blamed the customers (North Bay Village Residents) for their perils.  If a customer voiced their opinion or concerns about a product most likely was viewed as a complaining customer. 

Many other super stores blamed the size of the store, the area, the residents or the demographics weren’t suited for their needs; imagined that! Blame the residents, blame their complaints; lend a deaf ear! Sound familiar?  Their service, cleanliness, freshness, quality of products, friendliness, and variety, waiting time to check out and on, and on had nothing to do with their lack of success. Yeah blame the complaining customer! Yeah that’s it is “ that complaining North Bay Village resident “ who wants better service and a convenient place to shop that offers service and quality products. Imagine that, who we think we are! Yeah that’s right complainers we deserve nothing!!! Wrong!!!!!

Presidente Supermarket cleaned the place up, changed shelving, freezers, increased the number of cashiers, increased the level of service and listened to the customer; not blamed them. North Bay Village Residents have reward them by shopping daily in great numbers! The management listened and made the changes, suddenly you have a successful business.

This we expect from our local officials and Village management nothing less! Solve the problems don’t blame us.

NORTH BAY VILLAGE DESERVES BETTER!

Honestly opinionating!

Mario Garcia

March 20, 2014